Uber Pets Policy

Read uber s service animal policy to learn about riding with a service animal offering or refusing service to riders with service animals and more.

Uber pets policy. Uber pet will be available to all customers. Answered july 20 2020 uber drivers are required to allow service animals on board but allowing pets would be up to the individual driver and the individual pet. If you re riding with a service animal you do not need to request uber pet. You can use the uber app to send a text message or call your driver.

You can use the uber app to send a text message or call your driver. Please note in accordance with uber s policies on service animals service animals are permitted to accompany riders at all times without extra charge regardless of whether it is a pet friendly trip. If you re planning to ride with a pet that s not a service animal it s good practice to contact the driver who accepted your ride request to let them know. Drivers are not required to take pets especially if it s raining or the animal is wet or muddy or if the driver is uncomfortable with the demeanor of the particular animal.

With uber pet the choice to accept pets still rests with each individual driver. Do i need to restrain my pet. In accordance with state and federal laws as well as uber s policies service animals are permitted to accompany riders at all times. Skip to main content.

Local law requires transport service providers to accept assistance animals into their vehicles. Thus drivers who opt out of having animals in their cars won t be paired with a rider who selects an uber pet fare. If you re traveling with a pet that s not a service animal drivers may choose whether or not to allow the pet in their vehicle. Confirm your ride and get ready to hit the road with your furry friend.

Your federal and local laws may also require service animals to be accommodated without extra charge. State and federal law prohibit drivers using the uber driver app from denying service to riders with service animals because of the service animals and from otherwise discriminating. If you re planning to ride with a pet that s not a service animal it s good practice to contact the uber driver who accepted your ride request to let them know. However that decision is now made in the app s driver preferences menu before a ride is ever requested.

Pet friendly rides allow you to bring your pet on an uber trip. If you re traveling with a pet that s not a service animal drivers may choose whether or not to allow the pet in their vehicle. Here are the policies outlined by uber. Riding with service animals.

Open the uber app and tell us where to. Uber is testing a new ride option called uber pet through which you can give drivers a heads up that you re bringing your pet along. The uber pet policy says. Starting november 16th riders in austin denver nashville.

Uber s policies which is in accordance with state and federal law are that service animals are allowed to ride at all times at no extra cost. In accordance with state and federal laws as well as uber s policies service animals are permitted to accompany riders at all times.